Frequently Asked Questions

For a better shopping experience, we always intendeds to your convenience. Here is a quick session of frequently asked questions about our products and your purchasing.

Q: How can I place an order?

Answer: You can buy any product in simple 3 steps. 1. Navigate to your desired product. 2. Click on Buy Now button. 3. Enter your shipping details. Ta Da! An order confirmation email will also sent to you on your provided email ID.

Q: Can I cancel my order if I change my mind?

Answer: Yes, of course! You can cancel any order by informing us your Order Number via Contact us page or email (cs@amobile.pk) or whatsapp (03411161333)

Q: What if the product is not as advertised?

Answer: As we have clear 03 days return policy in which you can return any product if it is not same as advertised or have fault in working. For more you can view entire return police here.

Q: How can I return any product?

Answer: For any return claims visit our return policy page.

Q: Can I return any product after using it?

Answer: To control our quality assurance, we are unable to return any product with its original packaging or in used products.

Q: How can I get my refund?

Answer: We have 100% product price refund policy. Usually refund are made as per customer's convenient payment method. For more details visit this page.

Q: Which of the products are branded?

Answer: Mostly our products are branded and quality assured. All mobile phones are same brand as mentioned. All branded products are mentioned with their original brand name

Q: Are all mobiles PTA approved?

Answer: We fulfill all government rules and regulation. So that we only deal in branded PTA approved IMEI numbers phones. You can buy any of our product with full confidence.

Q: Where do you ship?

Answer: We ship nationwide all over Pakistan.

Q: Is there any hidden charges if I order on installments or prepayment?

Answer: No, Absolutely not! You just have to pay the exact final amount which is shown at the end of the cart or order page.

Q: Do you accept vouchers and discounts?

Answer: Yes definitely, we offer all issued vouchers and discount coupons within validity.